Gartner’s annual survey of CIOs is always worth reading. Apart from identifying emerging trends in technology, it also looks at how CIOs are addressing problems in the wider enterprise that are not focused on technology, but which might have technology solutions. This year is no exception and with COVID-19 still running rampant in the U.S. and Europe, CIOs have been faced with the challenge of enabling large numbers of workers to work from home.
This year’s 2021 Gartner CIO Agenda survey (behind paywall) gathered data from 1,877 CIO respondents in 74 countries and all major industries, representing approximately $4.7 trillion in revenue/public-sector budgets and $85 billion in IT spending. The report is not just focused on COVID, as many recent reports are, but also on what happens when the pandemic has passed.
According to the research, enterprises that accelerated their investment in digital and are using emerging technologies will come out of the pandemic stronger than those that failed to invest. More to the point, 2021 will be a race to digital with those organizations that can maintain the momentum built up during their pandemic response coming out as top players in the market. And the conclusions?