Digital Transformation (DX) remains on the top of the strategic plan for most CEOs worldwide. According to Forbes the majority of significant digital transformation will be implemented over the next two years.
Nordstrom committed more than $1.4 billion in technology capital investments to enable rich cross-channel experiences and grow digital penetration to 45% over time. The Irish bank AIB after smart investment in digital achieved 25% lift in accounts opened, along with a 20% drop in costs, according to a recent McKinsey survey of global executives.
The DX starts with the right digital culture. Shortcomings in organizational culture are one of the main impediments to company success in the digital age.