The importance of Cloud Computing for improving Customer Service

Cloud Computing has become a central, precious, and indispensable element of our current digital ecosystem.According to a 2018 study by Gartner, cloud users will double by 2021, and the market built around this technology will grow from $153 billion in 2017 to an estimated $302 billion in 2021. In addition, already today, the skills related to Cloud Computing are the most requested by companies in any type of industry, according to research by LinkedIn.

Cloud Computing

We are talking, after all, about a technology that is as old as the web itself, which has had an impressive boost in recent years. The reasons for this success are significant.

Relying on a service provider in the cloud, in on-demand mode, first of all reduces costs, from the purchase of local servers (with related costs for management and maintenance) to those related to software. Then there are the enormous advantages of flexibility and scalability, which Cloud Computing systems can guarantee for any type of company. And we can’t forget the fundamental theme of security and reliability.

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