As retailers continue to expand in-store operations as vaccination levels increase, there is mounting pressure to not only remain COVID-19-compliant, but also maintain a high level of customer service that will lure customers back to physical storefronts.
Consumer trends are always changing, and the COVID-19 pandemic has forced retailers to holistically reevaluate what’s powering their store operations and determine if their current systems are providing the level of service needed to not only survive, but thrive.
Retailers know the power of data and how it affects every aspect of the business, but many are not using the insights they collect to their full potential. The cloud has traditionally been offered as a solution for retail’s data management problems. However, it is limiting, especially for stores with hundreds or thousands of locations that need access to data on-location in order to make quick, data-driven decisions. To succeed in 2021, retailers need to process data on-premise at the edge.
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