How the HR industry has seen cost optimisation with SaaS: Exploring next steps

It is always interesting to see how different industries are seizing the opportunity of cloud adoption as well as coping with its challenges. As far as the HR industry is concerned, a new report has asserted that enterprises have realised the cost savings of software as a service (SaaS) and are now focused on building the next steps.

software as a service

The study, from Information Services Group (ISG), polled more than 250 companies, ranging in size from 1,000 to more than 20,000 employees, and found a “distinct picture of the typical journey towards maturity in HR technology.”

Approximately half of those polled who had leveraged a SaaS model said they had achieved between 10% and 30% savings in both IT and technology operations and HR administration. 15% said they had achieved savings of 30% or more in both areas. When it came to a specific technology platform – perhaps not surprisingly given the sensitive data departments work with – data security was the key feature, cited by almost three quarters (72%) as a ‘must-have.’ Ease of maintenance (69%), ease of use (66%) and depth of functionality (66%) were also highly cited.

Despite all this however, only two in five (41%) respondents agreed that they had seen measurable business improvements by adopting SaaS. The report argued this was down to a discrepancy between investment and results.

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