Digital transformation integrates computer-based technologies that stimulate a complete assessment of a company’s products, services, processes, and strategies on both a cultural and a business level. Digital transformations are undertaken to engage better and serve a company’s customers and employees to make them more competitive and productive.
In many ways, it is the process of revolutionizing an organization’s IT department. It is about discovering new ways to connect with customers, collaborate with partners, team up with vendors and suppliers, as well as improve efficiency, deliver value, and raise revenue.
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