Self-checkout systems have evolved rapidly over the past decade. Early systems did not have the sophisticated intelligence that today’s self-checkout technology offers. Retailers who are using self-checkout systems or are considering moving to customer self-checkout convenience should investigate the available solutions carefully.
To better understand today’s self-checkout technology, LPM asked Subramanian Kunchithapatham, vice president of engineering at Sensormatic Solutions, to explain how artificial intelligence (AI) helps retailers provide a better customer experience while helping prevent loss. To read a more in-depth discussion, download the LPM whitepaper “Navigating a Profitable Path on the Journey to a Cashierless Future.”