A survey reveals that city living is falling short for many people in the digital age and more than a third of citizens are willing to pay for more enriched digital services.
Only one in 10 global city officials are in the advanced stages of implementing a smart city vision, and less than a quarter (22 per cent) have begun implementing smart city initiatives, new research finds.
According to the Capgemini Research Institute report, many citizens are frustrated with the current set up of the city in which they live and are prepared to show their opinion by leaving for a more digitally advanced city.
Digital frustrations
Street Smart: putting the citizen at the centre of smart city initiatives found, on average, two in five residents may leave their city in the future due to a variety of pain points including digital frustrations.
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