Cloud and Serverless Computing: Tech’s Unsung Heroes

Artificial intelligence, fifth-generation wireless networks and blockchain were overhyped in 2019, while cloud and serverless computing deserved more attention than they got, some information-technology executives said.

Cloud and Serverless Computing

Investments in AI, 5G and blockchain will need to undergo extra levels of scrutiny as a result of the hype, said Manjit Singh, group vice president and chief information officer of Toyota Motor Corp.’s North American unit. “These technologies will mature significantly over the next few years, but will have less impact as people tire of unrealistic expectations that have already been set,” he said.

Mr. Singh was one of 30 IT executives who responded via email to CIO Journal’s annual end-of-year questionnaire about their thoughts on emerging technologies and other issues.

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